
1. What type of chocolate do you use?
We use only premium chocolate made by "Callebaut" imported directly from Belgium. . You choose from Dark, Milk or Kosher Chocolate.
2. How much can I expect to pay for the chocolate fountain rental?
Our Standard charge is $500.*
3. Do you service my town?
Exxtreme Gourmet services the entire Philadelphia Metropolitan Area. We will travel up to 30 miles from Claymont De at no extra charge. We do travel further, but distances greater than 30 miles will be by individual quote. In other words, just ask.
4. What is included in the Rental Fee?
Generally, the Chocolate Fountain is used for the last 3 hours of your party to compliment dessert. Your Chocolate Fountain rental includes the following:
* Your choice of chocolate: Milk, Dark or Kosher Chocolate
* 3 Hours of continuous running fountain. ($75/hour additional)
* 12" Thick bamboo skewers
* One Chocolatier attendant appropriately dressed (Chef Uniform) for refreshing your dippable items
* Delivery, set up, teardown and cleanup. (Cleanup is unbelievable!)
* Dippables for up to 150 people
* Liability Insurance
5. What is the Cocktail Hour Surcharge?
Our Chocolate Fountains are intended to be used for dessert. Since your guests are hungrier, and therefore, will eat more during the cocktail hour, we charge $50 extra for the additional dippers that will be consumed.
6. What dippables are included?
We will supply dippables for up to 150 people. We supply fresh Strawberries, bananas, pineapple chunks, marshmallows, pretzel rods, Oreo cookies, vanilla cookies, and peanut butter cookies. We will work with your tastes to provide the best assortment of Dippers to customize your chocolate display. Additional cost may apply for Premium Dippers. We guarantee that we will supply enough dippers for all.
7. Should I tip my attendant?
Gratuity are not required but are highly appreciated.
8. What if I want to rent the fountain without the dippers, supply my own dippables or my caterer won't allow the dippables to be brought in?
We will deduct $50 from the price for your event. We will include the fountain, attendant, choice of chocolate, skewers, set-up and tear down. If you choose to bring along extra dippables, our attendant will be happy to display and refresh your items for you.
9. Is your company insured?
Yes, we have liability insurance. A "Certificate of Insurance" is available for your banquet hall or facility upon request. We always recommend that you require liability insurance from all your vendors for your special event.
10. What is the deposit?
We require a 50% non-refundable retainer fee to secure a chocolate fountain for your date. The remainder payable at the event in cash. Exxtreme Gourmet accepts,Cash, checks, and Major credit cards.
11. What do I (or my caterer) need to supply?
We require that you provide a sturdy level table, a 120 volt grounded electrical outlet within 20 feet of fountain and the linens and decorations for the chocolate fountain table. A separate kitchen with a six foot table or counter space with electricity nearby is also needed. In addition, you will need ample plates, napkins and a trash receptacle for your guests to use.
12. Can I use the chocolate fountain outside?
Yes, an enclosed tent is mandatory due to insects, wind and humidity. (All three greatly affect quality)
13. Where can I find out more information?
302-369-2408 or click on the "Live Support" icon to the left to speak to us right now.
14. Whom should I expect to be the Chocolatier?
Exxtreme Gourmet prides itself on the fact that 90% of all events are hosted by either Tom Zakka or his wife, Joanne. If not, a respected family member will attend. We do not hire teenagers or subcontract any of our parties.
15. Do I need a second attendant?
We at Exxtreme Gourmet believe this to be an unscrupulous attempt at up-selling you by dishonorable business people, Exxtreme Gourmet has NEVER needed more than 1 attendant, no matter how big the event. Our attendants are trained and experienced to handle larger crowds.
*Includes dippables for up to 150 people. $2.00 for each addition person over 150. $75 will be added for a second attendant for functions of 150 guests or more. Other charges such as traveling or $50 Cocktail Hour Surcharge may apply depending on individual needs.
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